Return & Exchange Policy

At Luxury Wrist Hub, we want you to shop with confidence. If you’re not satisfied with your purchase, we’re here to help with a smooth and simple return process.

🕒Return Window

You can request a return or exchange within 7 days of receiving your order.

📦 Conditions for Return
To be eligible for a return:

The item must be unused, unworn, and in the original packaging with all tags intact.

You must provide a valid proof of purchase (order number, invoice, etc.).

Products with physical damage, scratches, or tampered warranty seals will not be accepted.

🔄 Exchange
We offer a one-time free exchange if:

You received the wrong item

There is a manufacturing defect (verified by our QC team)

💸 Refund Method
Refunds are processed within 5–7 business days of product inspection:

Prepaid orders: Refund will be credited back to your original payment method.

Cash on Delivery orders: We’ll issue a bank transfer after collecting your bank details.

🚚 Return Pickup
Free reverse pickup is available in major cities.

In case reverse pickup is not serviceable in your area, you may be asked to self-ship the product. We’ll reimburse your courier cost up to ₹200 with a valid receipt.

❌ Non-Returnable Items
Items purchased under “Final Sale”, “Clearance”, or “Daily Deals”

Customized or engraved watches

📩 Need Help?
Reach out to our customer support at [your email or phone] for any questions regarding your return.